This policy applies to the information held about clients, prospective clients, suppliers and prospective suppliers of Parc Signs Limited. By ‘information’ we refer to personal information about you that we collect, use and store. This information will have been provided to us in connection with our business activities.
1 Information we collect
1.1 Your name
1.2 Contact information such as email address, contact telephone number and address
1.3 Information that you give to us by filling in forms on our website to join mailing lists, or place online shop orders
2 How we gather this information
2.1 Collecting information you give us when you place an order with us
2.2 Your completion of forms on our website
2.3 In response to verbal or written requests for estimates/quotations
3 What we do with the information we gather
We use your information to:
3.1 Correspond with you in relation to any requests for estimates/quotation
3.2 Carry out our obligations arising from any agreements entered into between you and us, including for invoicing purposes
4 Legal basis for processing
Our processing of your personal information is necessary:
4.1 For the purposes of legitimate interests pursued by us
4.2 For the performance of any contract to which you will be a party and in order to take steps at your request prior to you entering into that contract
Where our processing is based on the legitimate interest grounds described above, those legitimate interests are:
4.3 Collecting personal information to provide you with an efficient client experience
4.4 To make sure you receive updated information on our activities
4.5 To provide the services you have requested
4.6 For our own marketing and research
5 Sharing your information
5.1 We will not share your personal information with third parties unless we have your express permission, or are required by law to do so.
5.2 We may share your information if required with law enforcement agencies, other governmental agencies or third parties if we are required by law to do so.
6 Your Rights
At any time, you have the right:
6.1 To request access to, or a copy of, any personal data which we hold about you
6.2 To rectification of your personal data should you find that the information we hold is inaccurate in any way. To make any amendments please email email@example.com
6.3 To ask us to delete your personal data, if you consider that we do not have the right to hold it
6.4 To ask us to stop or start sending you marketing messages as described below in the marketing section
6.5 Any request from you for access to, or a copy of, your personal data must be in writing and we will respond within one month in compliance with data protection legislation. We will comply with our legal obligations as regards your rights as a data subject. Please send any written requests to Parc Signs, Units 5-8 St Austell Enterprise Park, Treverbyn Road, St Austell, Cornwall PL25 4EJ or email firstname.lastname@example.org
7.1 We use your personal information to send you details and newsletters about our products and services. You can unsubscribe from receiving them at any time and an option to do so will be on any newsletter sent.
7.2 You also have the option of “unsubscribing” from our mailing list at any time by emailing email@example.com
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic. We use traffic log cookies to identify web page usage and to improve our website in order to tailor it to our audience needs.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
9.1 The Website may include links to other websites. We do not provide any personally identifiable customer Personal Data to these third-party websites.
10.1 When we collect personal data from you, we store it under strict safekeeping and confidentiality procedures. We use technical and organisational security measures to protect it against misuse.
11.1 If you have any concerns about our use of your information please contact us at firstname.lastname@example.org, you also have the right (as a UK resident) to make a complaint to the Information Commissioner’s Office.